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Posts Tagged ‘ be nice ’

Kind doctors have no problems with customer complaints.
Erik Brecelj, MD, (voted name of the year by radio Val 202 listeners) said in Novice daily: “The test before the operation showed breast cancer. I operated on the patient. A final examination of the tumor showed that it wasn’t malign. Luckily, at the patient’s request, I operated less than I had intended to. Later, I asked her why she hadn’t pressed charges against me. She said because I was nice to her.”
I’ve read that American doctors who talk to their patients on average five minutes longer than their colleagues have no problems with patient complaints. Interesting and not surprising, isn’t it?
Be nice to people. In business and private life. Because it bears fruit and because kindness doesn’t cost a thing.